Maharashtra govt orders setting up of 24/7 helplines to expand PNG coverage

Maharashtra govt orders setting up of 24/7 helplines to expand PNG coverage

The Maharashtra government has directed city gas distribution companies to activate 24/7 helplines and increase the number of centres processing applications for piped natural gas connections, amid the impact of the West Asia crisis on global energy supply chains. A Government Resolution (GR), issued by the Food and Civil Supplies Department on Friday, instructed companies to expand outreach and infrastructure to ensure wider PNG coverage across the state. The GR said disruptions in global energy supply have affected petroleum product availability, leading to constraints in LPG supply, and emphasised the need to accelerate PNG connections as a short-term mitigation measure. It directed city gas distribution (CGD) companies to operationalise 24-hour helplines for consumers and ensure citizens do not face inconvenience while applying for connections. The companies were also asked to increase the number of helplines and helpdesks based on city population and rising demand. Further, th